Home Motorcycle Injured in a motorcycle accident? 4 tips for corresponding with the claims adjuster

Injured in a motorcycle accident? 4 tips for corresponding with the claims adjuster


If you have been injured in a motorcycle accident and you intend to claim damages, chances are that you will not correspond at all with the responsible party. Instead, their insurance company will assign an adjuster to your case.

Adjusters are responsible for investigating claims to determine if they are valid and, if so, how much they might be worth. In other words, the outcome of your case, at least as far as settlement negotiations are concerned, depends on the expert’s impressions.

Because so much is at stake, it is important to handle any correspondence with the adjuster carefully. Otherwise, you run the risk of jeopardizing your claim.

Read on to learn some of the most important strategies to keep in mind when interacting with the adjuster so you don’t inadvertently damage your case:

1. Give No Recorded Statements

The adjuster will likely request a recorded statement fairly early in the process. If you give one, it will serve as the basis for your entire claim.

While that’s not automatically a bad thing, it could be a problem if the things you’re discussing end up changing later. For example, if you talk about your wounds, you’re essentially “locking in” their associated damage. If you experience complications after filing, you may not be able to include the additional damages in settlement negotiations.

2. Don’t say anything you don’t know with 100% certainty

Even if you’re just discussing what happened in a casual setting and not making an official statement, you shouldn’t tell the adjuster anything that you don’t know with 100% certainty. If there are discrepancies between what you say and what actually happened, this will give the carrier a reason to challenge your credibility.

3. Not Admitting or Accepting Blame

Even if you think you played a role in the sinking, you should not share this information with the insurance company. Instead, notify your legal team. They will consider your concerns during their investigation.

If it turns out you were right, your motorcycle accident attorney will determine precisely how much fault you carried, then gather the necessary evidence to prove it before sharing that information with the carrier. As long as your contribution to the collision was less than the defendant’s, you should still be able to claim compensation.

4. Don’t interact with them on social media

Corresponding with the adjuster on social media can seem like an easy and convenient way to move your claim forward. As long as they have access to your profiles, they can monitor your online activity. Depending on the type of things you post and how they might be interpreted, the adjuster may try to use your photos, statuses and recordings to deny or at least devalue your claim.

Discuss your case with a motorcycle accident attorney in Minneapolis

If you are recovering from injuries sustained in a motorcycle accident for which you are not at fault, turn to Bradshaw & Bryant. Our tireless team will defend you every step of the way and ultimately stop the carrier from taking advantage of your financial desperation. Call 800-770-7008 or fill out our contact form to set up a free case review with a Minneapolis motorcycle accident attorney.